Experience tells us that bringing external trainers in an organisation, or sending staff to open general training ar not always the best approach to strenthening our human resources. We could confirm that, (i) external trainers may be very competent and have beautiful training contents, but may not have a clear understanding of your specific context and concerns; and (ii) the open general training are often too broad and are hardly able to target our organization real needs.
The challenge though is that a staff may be very comptetent and experienced in the specific training area, but may not be gifted or talented to share with other, and communicate knowledge.
What is your perspective on this question? How do you ensure that your internal trainers are up to deliver? How do you support this vision of internal trainers promotion? Do you have tools and systems to succeed in this? Do you have a certification mechanism for these internal trainers? How do you motivate your internal trainers?